MTN Mobile Money Uganda, one of the leading entities in Uganda’s fintech and mobile finance sector, has officially refuted reports circulating across various media outlets and social media platforms regarding a new executive appointment within the company. In an official statement dated May 24, 2026, the company announced that the corporate governance and regulatory compliance process required to appoint a substantive Chief Executive Officer (CEO) remains ongoing.
Clarifying that media reports naming specific individuals for the position are premature, the company emphasized that no final decision has yet been made concerning the new leadership appointment.
The company underscored in its statement that as a regulated financial services entity operating under strict national financial laws and central bank oversight, it is mandatory to fulfill exhaustive corporate governance guidelines, regulatory standards, and thorough due diligence procedures before confirming any high-level executive appointment. Because these regulatory checks are designed to safeguard the security, integrity, and credibility of the financial sector, the company noted that no executive appointment can be declared without absolute statutory clearance.
MTN Mobile Money Uganda added that once the executive recruitment and regulatory approval processes are fully completed and a final decision is reached, an official announcement will be shared immediately through the company’s authorized communication channels. Consequently, it urged the public, customers, and business partners to disregard speculative media reports and unverified rumors regarding the leadership position.
In the interim, the company confirmed that Sarah Bateta Okwi will continue to lead the business in her current capacity as Acting CEO until the substantive appointment process is finalized and approved. The timely clarification was issued to address mounting speculation surrounding the leadership vacancy and to reassure all corporate stakeholders that the transition is being handled through formal, rigorous, and legally compliant procedures.
Given that MTN Mobile Money Uganda anchors a massive digital payment ecosystem serving millions of subscribers, executive leadership shifts carry significant weight for the country’s broader financial sector. In light of this, the company reiterated its commitment to upholding the highest standards of corporate governance to conclude the appointment process with total transparency.
